FAQ's

Question 1

Where is Tommy Bahama Miramonte Resort & Spa located?

Accepted Answer

Tommy Bahama Miramonte Resort & Spa is located at 45000 Indian Wells Lane in Indian Wells, California, in the heart of Greater Palm Springs. The resort is near Palm Desert, La Quinta, El Paseo, the Indian Wells Tennis Garden and many of the Coachella Valley’s leading golf courses.

Question 2

What makes Tommy Bahama Miramonte Resort & Spa unique?

Accepted Answer

Tommy Bahama Miramonte Resort & Spa is the first resort from the Tommy Bahama brand. The Indian Wells property pairs the brand’s relaxed approach to living with garden-filled grounds, mountain views, Spa Rosa, resort pools and dining at Grapefruit Basil.

Question 3

Which airport is closest to the resort?

Accepted Answer

Palm Springs International Airport (PSP) is the closest commercial airport. The resort is approximately 15 miles from the airport, with drive times typically around 25 minutes depending on traffic.

Question 4

Does the resort provide airport transportation?

Accepted Answer

The resort does not currently advertise a complimentary airport shuttle. Guests may arrange a taxi, rideshare service, rental car or private transportation between Palm Springs International Airport and the resort.

Question 5

How far is the resort from downtown Palm Springs?

Accepted Answer

Tommy Bahama Miramonte Resort & Spa is in Indian Wells, east of downtown Palm Springs. Travel time varies with traffic and the time of year; guests should allow approximately 30 to 40 minutes by car.

Question 6

Is parking available at the resort?

Accepted Answer

Yes. On-site self-parking is available for overnight resort guests. The website currently lists parking at $25 plus tax per night; confirm the current rate when making your reservation because parking may be included or reduced with select offers.

Question 7

Does the resort have electric-vehicle charging stations?

Accepted Answer

Yes. Electric-vehicle charging station access is listed among the resort amenities. Availability is limited and on a first-come, first-served basis.

Question 8

Who should I contact with general questions?

Accepted Answer

Call the resort at 442-305-4500 or email reservations@miramonte.com. For room reservations, call 858-281-5972.

Question 9

What time are check-in and checkout?

Accepted Answer

Check-in begins at 4 PM, and checkout is at noon.

Question 10

Can I request early check-in or late checkout?

Accepted Answer

Early check-in and late checkout may be available based on occupancy and cannot be guaranteed in advance. Contact the front desk before your arrival or departure to ask about availability and any applicable fee.

Question 11

What is the resort’s cancellation policy?

Accepted Answer

Cancellation requirements vary by rate plan, offer and booking channel. Review the cancellation terms displayed with your reservation before completing your booking, and retain your confirmation for reference.

Question 12

What types of accommodations are available?

Accepted Answer

The resort offers guestrooms, suites and villa-style accommodations set throughout its garden-filled grounds. Visit the Stay section to compare current room types, features and views.

Question 13

Does the resort offer accessible guestrooms?

Accepted Answer

Yes. Accessible accommodations are available with features that may include roll-in showers and bathroom grab bars. Contact reservations to discuss the specific accessibility features you need before booking.

Question 14

Are connecting rooms available?

Accepted Answer

Connecting or adjoining guestrooms may be requested but are subject to availability and cannot be guaranteed. Contact reservations before arrival if nearby rooms are important to your stay.

Question 15

Are cribs or rollaway beds available?

Accepted Answer

Contact reservations before arrival to request a crib or rollaway bed. Availability, eligible room types and any associated charges should be confirmed directly with the resort.

Question 16

Is the resort pet-friendly?

Accepted Answer

Yes. The resort welcomes well-behaved dogs and currently lists a $100 fee per stay, with a maximum of two dogs per room. Pet amenities include a dog bed, bowls, waste bags and a pet privacy sign. Confirm the current fee and any size or area restrictions before arrival.

Question 17

Are service animals permitted?

Accepted Answer

Yes. Trained service animals are welcome in accordance with applicable law. Contact the resort if you have questions about accessibility or your stay.

Question 18

Is smoking permitted at the resort?

Accepted Answer

No. Tommy Bahama Miramonte Resort & Spa is a non-smoking property, including its resort pool areas.

Question 19

Is Wi-Fi available?

Accepted Answer

Yes. High-speed Wi-Fi is available throughout the resort and is included in the resort fee.

Question 20

What is included in the resort fee?

Accepted Answer

The resort fee currently includes amenities such as Wi-Fi, the 24-hour fitness center, select wellness activities, a daily two-hour bicycle rental for up to two guests, in-room coffee and tea, pool access, bocce ball, firepits and additional resort benefits. Inclusions and fees can change, so confirm the current list when booking.

Question 21

What restaurants and bars are at the resort?

Accepted Answer

The resort’s signature restaurant is Grapefruit Basil, serving breakfast, brunch, lunch and dinner in an indoor-outdoor setting. Chiki Palm offers poolside food and drinks, with seasonal operating hours.

Question 22

Can people who are not staying at the resort dine at Grapefruit Basil?

Accepted Answer

Yes. Grapefruit Basil welcomes resort guests, local residents and Greater Palm Springs visitors. Reservations are recommended, especially during weekends and peak season.

Question 23

What are Grapefruit Basil’s hours?

Accepted Answer

Grapefruit Basil currently serves breakfast and brunch from 7 AM to 3 PM and dinner from 5 to 9 PM daily. The bar is listed from 11 AM to 10 PM, with Island Hour from 3 to 5 PM. Confirm current hours before visiting.

Question 24

How do I make a reservation at Grapefruit Basil?

Accepted Answer

Reserve online through OpenTable or call Grapefruit Basil at 442-305-4520. Large-party and private-dining inquiries can be submitted through the restaurant’s website.

Question 25

Does Grapefruit Basil accommodate dietary restrictions?

Accepted Answer

The culinary team can assist with many dietary preferences and allergies. Inform the restaurant when making your reservation and speak with your server before ordering, as preparation areas and ingredients may be shared.

Question 26

Is outdoor dining available?

Accepted Answer

Yes. Grapefruit Basil offers patio dining surrounded by citrus and olive trees, subject to weather, availability and restaurant operations.

Question 27

Is room service available?

Accepted Answer

In-room dining availability and hours may vary. Contact the resort before or during your stay for the current service schedule and menu options.

Question 28

When is Chiki Palm open?

Accepted Answer

Chiki Palm’s hours vary seasonally and based on business levels. Check the Chiki Palm webpage or ask the front desk for the current schedule during your stay.

Question 29

What is Spa Rosa?

Accepted Answer

Spa Rosa is the resort’s full-service spa, offering massages, facials, body treatments and restorative experiences in a private courtyard setting. Facilities include eucalyptus steam rooms, a hydrotherapy jacuzzi, saltwater pool, locker rooms and an outdoor spa terrace.

Question 30

Do I need to be a resort guest to visit Spa Rosa?

Accepted Answer

No. Spa Rosa welcomes both resort guests and local day guests with advance reservations, subject to availability and the access included with the selected service.

Question 31

How do I book a Spa Rosa treatment?

Accepted Answer

Reserve through the Spa Rosa webpage or contact the spa directly using the booking information provided online. Advance reservations are strongly recommended for weekends and peak season.

Question 32

How early should I arrive for my spa appointment?

Accepted Answer

Spa Rosa recommends arriving 30 minutes before your appointment so you have time to check in, change and settle into the spa experience.

Question 33

What is Spa Rosa’s cancellation policy?

Accepted Answer

Spa Rosa requires at least 24 hours’ notice for appointment changes or cancellations. Late cancellations and missed appointments may be subject to a charge; confirm the current policy when booking.

Question 34

How old must guests be to use Spa Rosa?

Accepted Answer

Guests must be at least 18 years old to access Spa Rosa and its facilities.

Question 35

Is gratuity included in Spa Rosa treatment pricing?

Accepted Answer

A 20% staff and house charge is currently applied to treatments to support the spa team and overall experience. Ask the spa to clarify the distribution and whether any additional gratuity is customary.

Question 36

What should I bring to Spa Rosa?

Accepted Answer

Spa Rosa provides a robe, slippers and access to private locker rooms for eligible guests. Bring a swimsuit if you plan to use the pool or hydrotherapy facilities and leave valuables secured in your guestroom or locker.

Question 37

What can guests do at the resort?

Accepted Answer

Guests can enjoy pools, Spa Rosa, dining, bocce ball, bicycles, fitness facilities, citrus picking when available, firepit gathering areas and a rotating calendar of signature experiences and seasonal events.

Question 38

Does the resort offer bicycles?

Accepted Answer

Yes. The resort fee currently includes a daily two-hour bicycle rental for up to two guests. Availability, waivers and riding guidelines may apply.

Question 39

Can guests pick citrus at the resort?

Accepted Answer

The resort has more than 100 citrus trees. When fruit is in season, guests may borrow a fruit picker and basket to enjoy a hands-on citrus experience, subject to availability and resort guidance.

Question 40

Is golf available nearby?

Accepted Answer

Yes. The Indian Wells Golf Resort is nearby, and Greater Palm Springs offers many additional courses. Resort-fee benefits currently reference a golf discount and golf-cart transportation to Indian Wells Golf Resort; confirm current details with the resort.

Question 41

Is tennis available nearby?

Accepted Answer

Yes. The Indian Wells Tennis Garden is just minutes from the resort and hosts the annual BNP Paribas Open. Court access, lessons and event tickets are arranged separately unless included in a specific resort package.

Question 42

What attractions are close to the resort?

Accepted Answer

Nearby attractions include El Paseo, The Living Desert Zoo and Gardens, the Indian Wells Tennis Garden, Palm Springs Art Museum, area hiking trails, golf courses and Greater Palm Springs’ dining and shopping districts.

Question 43

Where can I find the resort’s upcoming activities and events?

Accepted Answer

Visit the resort’s Experiences and Event Calendar pages for current programming. Schedules, pricing, age requirements and advance-reservation policies vary by experience.

Question 44

What types of meetings and events can the resort host?

Accepted Answer

Tommy Bahama Miramonte Resort & Spa hosts corporate meetings, executive retreats, incentive programs, social gatherings, wellness programs, dinners and special events in indoor and outdoor settings.

Question 45

How much meeting and event space does the resort offer?

Accepted Answer

The resort advertises more than 35,000 square feet of flexible indoor and outdoor event space, including ballrooms, meeting suites, terraces, lawns and garden settings.

Question 46

What group sizes can the resort accommodate?

Accepted Answer

Tommy Bahama Miramonte Resort & Spa can accommodate meetings and events for groups of 10 to 600 guests. The best venue and setup will depend on attendance, event format, food-and-beverage plans and indoor or outdoor space needs.

Question 47

Are outdoor event venues available?

Accepted Answer

Yes. Outdoor options include scenic terraces, lawns and garden settings with Santa Rosa Mountain views. Venue availability and weather backup plans should be discussed with the event team.

Question 48

Does the resort provide catering for events?

Accepted Answer

Yes. The resort’s culinary team provides banquet and catering options for meetings and social events. Menus and service formats can be reviewed with the event-planning team.

Question 49

Can event menus be customized?

Accepted Answer

Customization may be available based on the event, dietary needs, season and selected service format. Discuss menu requests and deadlines with the event-planning team.

Question 50

How do I request a proposal for a meeting or event?

Accepted Answer

Visit the resort’s Experiences and Event Calendar pages for current programming. Schedules, pricing, age requirements and advance-reservation policies vary by experience.

Question 51

Can I host my wedding at Tommy Bahama Miramonte Resort & Spa?

Accepted Answer

Yes. The resort hosts ceremonies, receptions and wedding-weekend gatherings in indoor and outdoor venues framed by gardens and Santa Rosa Mountain views.

Question 52

What wedding venues are available?

Accepted Answer

Wedding settings include garden lawns, mountain-view terraces, ballrooms and additional indoor-outdoor spaces. Review the Weddings and Capacity Charts pages for the current venue collection.

Question 53

How many wedding guests can the resort accommodate?

Accepted Answer

Capacity depends on the venue, room setup, service style and event plan. Consult the current capacity chart and confirm final capacities with the wedding team before selecting a space.

Question 54

Does the resort provide wedding catering?

Accepted Answer

Yes. The resort offers banquet menus and works with couples to plan the food-and-beverage experience for ceremonies, receptions and related events.

Question 55

Can the resort accommodate dietary restrictions at a wedding?

Accepted Answer

The culinary team can plan for many dietary requirements when provided with advance notice. Couples should discuss allergies, dietary needs and menu deadlines with their wedding or catering manager.

Question 56

Can we host other wedding-weekend events at the resort?

Accepted Answer

Yes. Depending on availability, the resort can host welcome gatherings, rehearsal dinners, farewell brunches, poolside time and spa experiences in addition to the ceremony and reception.

Question 57

Does the resort offer room blocks for wedding guests?

Accepted Answer

Wedding room blocks may be available based on dates, availability and anticipated room needs. Ask the Sales team about rates, booking deadlines and contractual requirements.

Question 58

How far in advance should we reserve a wedding date?

Accepted Answer

Popular dates and outdoor venues can book well in advance. Contact the wedding team as soon as you have a preferred season, estimated guest count and general budget.

Question 59

How do we begin planning a wedding at the resort?

Accepted Answer

Submit the wedding Start Planning form, call 442-305-4533 or email sales@tbmiramonte.com. Share your preferred dates, estimated attendance, venue interests and any guestroom needs.